Vastech Solutions (p) Ltd.
Vastech Solutions (p) Ltd.
HSR Layout, Bengaluru, Karnataka
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Call Centre Dialer

Pioneers in the industry, we offer outbound call center dialer, call centre auto dialer, predictive dialer, call center dialer, call centre dialer and sever based voice logger from India.

Outbound Call Center Dialer

Outbound Call Center Dialer
  • Outbound Call Center Dialer
  • Outbound Call Center Dialer
  • Outbound Call Center Dialer
Get Best Quote
Approx. Price: Rs 1.79 Lakh / Piece(s)
Being a market leader of this domain, we provide the first class quality of Outbound Call Center Dialer. Due to its rich attributes such as call recording, click-to-call and call control, the offered call centre dialer is used in various call centers. In addition to this, the offered call centre dialer is known for its attributes such as call queues, call to international numbers and call summary options.

Features:

  • Outbound Caller ID
  • Voice mail
  • Unlimited Concurrent Calls

Other information:

  • The model Call center- CC2020E is built for call center having 20 Users
  • Features added to monitor, manage and utilizes telecom resources efficiently
  • Having capacity of 20 live extensions can registered on the box and can handle 20 concurrent calls
  • Software and hardware optimized for higher performance, low power consumption and to work with 24x7 without downtime
  • Web based management
  • Connect with PRI/GSM/ANALOG/SIP
  • 3 month software support
  • 1 year hardware warranty
  • Support – 10 AM – 7 PM Monday – Friday
  • Installation & training free

Inbound call center:

  • ACD: Our ACD ensures your callers are delivered to the right resource at the right time
  • With a variety of interaction routing strategies that can be changed easily, you can ensure your call center is optimized for your business
  • IVR: Our IVR gives you cost-effective automated response capabilities
  • Easily design flows and prompts with graphical tools, while maintaining a convenient and intuitive experience for your customers
  • CTI: Our CTI and screen pop capabilities enable all relevant customer information to be viewed on the agent's desktop
  • Empower your agents with the information they need to improve customer satisfaction
  • Outbound call center: Our Predictive Dialer calculates the number of calls to dial based on the average connect rate and real-time and historical agent statistics
  • Our Power Dialer continuously dials at a fixed number based on your desired calls-to-agent ratio—but only as reps are ready to take a call
  • Our Progressive Dialer provides a variable calls-to-agent ratio that determines how many calls the system needs to place as reps become available
  • This dialing mode allows the agent to review customer contact records prior to dialing. The amount of time to preview a call can be pre-set if desired
  • TCPA: This option prevents any automated dialing not in compliance with Telephone Consumer Protection Act (TCPA) regulations

Other Details:


  • Call Recording
  • Click-To-Call
  • Call Control
  • Call Queues
  • Call to International Numbers
  • Call Summary
  • Outbound Caller ID
  • Voice mail
  • Unlimited Concurrent Calls (Based on PRI)
  • Inbound Caller ID based on Routing
  • Inbound Call Blocking
  • Agent-to Agent Calling
  • Contact Tags
  • Configure Business hours
  • Contact Tags to easily sort and search By Tag
  • Keep Track of customer fields
  • Custom Agent Status
  • CRM Integration
  • Survey system – Automatic customer satisfaction survey report
  • Automatic call back to the caller phone
  • Built-in Auto dialer
  • Agent can Logon to multiple queues
  • Supervisor can remotely login & log out Agent
  • Real Time statistic for the last Hours
  • Retrieve Call Recording
Request
Callback


Additional Information:

  • Item Code: CC2020E
Yes! I am interested

Call Centre Auto Dialer

Call Centre Auto Dialer
  • Call Centre Auto Dialer
Ask For Price
Our organization is a renowned organization which offers Call Centre Auto Dialer. We effectively integrates all outbound processes (telemarketing, Sales, Surveys, Collections, etc.) with the process life cycle. It precisely manages outbound calling to achieve maximum productivity by supporting a variety of campaign and list management strategies.

Features:

  • Multiple User Calling Solution
  • Manage calling lists in a centralized database
  • Manage do not call lists in a centralized database
  • Allocate one telephone number at a time to each agent
Request
Callback
Yes! I am interested

Predictive Dialer

Predictive Dialer
  • Predictive Dialer
Ask For Price
The Predictive Dialer is predictive dialing software, enabling call centers or political campaign volunteers to reach up to 300% more callers. The predictive dialing system uses a computer-based algorithm that automatically dials your telephone numbers and then connects those live answered calls to your available representatives.

Features:

  • Unlimited calling
  • No need to purchase extra minutes
  • Manage your lists efficiently
Request
Callback
Yes! I am interested

Call Center Dialer

Call Center Dialer
  • Call Center Dialer
Ask For Price
Counted as first among the best, we provide the handpicked quality of Call Center Dialer. Fabricated by using modern machinery, the offered dialer is ideal for call centers having 10 users. Rich attributes such as easy installation, compact design, inbound call blocking, agent-to agent calling and contact tags, makes these dialers highly demanded.

In bound Call Center:

  • ACD: Our ACD ensures your callers are delivered to the right resource at the right time.With a variety of interaction routing strategies that can be changed easily, you can ensure your call center is optimized for your business.
  • IVR: Our IVR gives you cost-effective automated response capabilities. Easily design flows and prompts with graphical tools, while maintaining a convenient and intuitive experience for your customers.
  • CTI: Our CTI and screen pop capabilities enable all relevant customer information to be viewed on the agent's desktop. Empower your agents with the information they need to improve customer satisfaction.

Outbound call center:

  • Predictive dialer: Our Predictive dialer calculates the number of calls to dial based on the average connect rate and real-time and historical agent statistics.
  • Power dialer: Our Power dialer continuously dials at a fixed number based on your desired calls-to-agent ratio—but only as reps are ready to take a call.
  • Progressive dialer: Our Progressive dialer provides a variable calls-to-agent ratio that determines how many calls the system needs to place as reps become available.
  • Preview dialer: This dialling mode allows the agent to review customer contact records prior to dialing. The amount of time to preview a call can be pre-set if desired.
  • TCPA: This option prevents any automated dialing not in compliance with Telephone Consumer Protection Act (TCPA) regulations.

Features :

    • Call Recording
    • Click-To-Call
    • Call Control
    • Call Queues
    • Call To International Numbers
    • Call Summary
    • Outbound Caller ID
    • Voice mail
    • Inbound Caller ID based on Routing
    • Inbound Call Blocking
    • Agent-to Agent Calling
    • Contact Tags
    • Configure Business hours
    • Contact Tags to easily sort and search By Tag
    • Keep Track of customer fields
    • Custom Agent Status
    • CRM Integration
    • Survey system – Automatic customer satisfaction survey report
    • Automatic call Back to the caller phone
    • Built-in Autodialer
    • Agent can Logon to multiple queues
    • Supervisor can remotely login & log out Agent
    • Real Time statistic for the last Hours
    • Retrieve Call Recording
      Request
      Callback


      Additional Information:

      • Item Code: CC1010E
      Yes! I am interested

      Call Center Dialer

      Call Center Dialer
      • Call Center Dialer
      • Call Center Dialer
      • Call Center Dialer
      Ask For Price
      Banking on years of experience of this domain, we provide the handpicked quality of Call Center Dialer. Used for call centers having 30 users, the offered call center dialer is precisely designed in accordance to the industry laid norms. For efficiently monitoring telecom resources, the offered call center dialer is used in various call centers.

      Features:


      • Ideal for 30 concurrent calls and 30 nos. of agent
      • Connect with PRI/GSM/ANALOG/SIP
      • Simple installation

      Call center with 30 concurrent calls and 30 nos. of agent:


      • Web based management
      • Connect with PRI/GSM/ANALOG/SIP
      • 3 month software support
      • 1 year hardware warranty
      • Support – 10 AM – 7 PM Monday – Friday
      • Installation & training free

      Other Details:


      • Call Recording
      • Click-To-Call
      • Call Control
      • Call Queues
      • Call To International Numbers
      • Call Summary
      • Outbound Caller ID
      • Voice mail
      • Unlimited Concurrent Calls(Based on PRI)
      • Inbound Caller ID based on Routing
      • Inbound Call Blocking
      • Agent-to Agent Calling
      • Contact Tags
      • Configure Business hours
      • Contact Tags to easily sort and search By Tag
      • Keep Track of customer fields
      • Custom Agent Status
      • CRM Integration
      • Survey system – Automatic customer satisfaction survey report
      • Automatic call Back to the caller phone
      • Built-in Auto dialer
      • Agent can Logon to multiple queues
      • Supervisor can remotely login & log out Agent
      • Real Time statistic for the last Hours
      • Retrieve Call Recording
      Request
      Callback


      Additional Information:

      • Item Code: CC3030E
      Yes! I am interested

      Call Centre Dialer

      Call Centre Dialer
      • Call Centre Dialer
      Get Best Quote
      Approx. Price: Rs 5.5 Lakh / Piece(s)
      Features:

      • Call Recording
      • Click-To-Call
      • Call Control
      • Call Queues
      • Call To International Numbers
      • Call Summary
      • Outbound Caller ID
      • Voice mail
      • Inbound Caller ID based on Routing
      • Inbound Call Blocking
      • Agent-to Agent Calling
      • Contact Tags
      • Configure Business hours
      • Contact Tags to easily sort and search By Tag
      • Keep Track of customer fields
      • Custom Agent Status
      • CRM Integration
      • Survey system – Automatic customer satisfaction survey report
      • Automatic call Back to the caller phone
      • Built-in Autodialler
      • Agent can Logon to multiple queues
      • Supervisor can remotely login & log out Agent
      • Real Time statistic for the last Hours
      • Retrieve Call Recording
      Request
      Callback


      Additional Information:

      • Item Code: CC100100E
      Yes! I am interested

      Call Center Dialer

      Call Center Dialer
      • Call Center Dialer
      Get Best Quote
      Approx. Price: Rs 3.13 Lakh / Unit(s)
      Years of understanding of this domain, has helped us in presenting the finest grade of Call Center Dialer. Built for call centers having 60 users, the offered call center dialer can handle and manage up to 60 concurrent calls at a single time. Due to its web based management and three month software support, the offered call center dialer is highly demanded.

      Features:

      • 60 live extensions can be registered
      • Software and hardware optimized for higher performance
      • Work with 24x7 without downtime

       

      In bound Call Center:

      • ACD: Our ACD ensures your callers are delivered to the right resource at the right time.With a variety of interaction routing strategies that can be changed easily, you can ensure your call center is optimized for your business.
      • IVR: Our IVR gives you cost-effective automated response capabilities. Easily design flows and prompts with graphical tools, while maintaining a convenient and intuitive experience for your customers.
      • CTI: Our CTI and screen pop capabilities enable all relevant customer information to be viewed on the agent's desktop. Empower your agents with the information they need to improve customer satisfaction.

      Outbound call center:

      • Predictive dialer: Our Predictive dialer calculates the number of calls to dial based on the average connect rate and real-time and historical agent statistics.
      • Power dialer: Our Power dialer continuously dials at a fixed number based on your desired calls-to-agent ratio—but only as reps are ready to take a call.
      • Progressive dialer: Our Progressive dialer provides a variable calls-to-agent ratio that determines how many calls the system needs to place as reps become available.
      • Preview dialer: This dialling mode allows the agent to review customer contact records prior to dialing. The amount of time to preview a call can be pre-set if desired.
      • TCPA: This option prevents any automated dialing not in compliance with Telephone Consumer Protection Act (TCPA) regulations.

      Other details :

      • Call Recording
      • Click-To-Call
      • Call Control
      • Call Queues
      • Call To International Numbers
      • Call Summary
      • Outbound Caller ID
      • Voice mail
      • Inbound Caller ID based on Routing
      • Inbound Call Blocking
      • Agent-to Agent Calling
      • Contact Tags
      • Configure Business hours
      • Contact Tags to easily sort and search By Tag
      • Keep Track of customer fields
      • Custom Agent Status
      • CRM Integration
      • Survey system – Automatic customer satisfaction survey report
      • Automatic call Back to the caller phone
      • Built-in Autodialer
      • Agent can Logon to multiple queues
      • Supervisor can remotely login & log out Agent
      • Real Time statistic for the last Hours
      • Retrieve Call Recording
        Request
        Callback


        Additional Information:

        • Item Code: CC6060E
        Yes! I am interested

        Sever Based Voice Logger

        Sever Based Voice Logger
        • Sever Based Voice Logger
        Ask For Price

        We are dedicatedly to continuous offering an extensive range of superior quality Sever Based Voice Logger. Our entire products are widely appreciated among our clients for their superior quality and excellent performance. Our range is thoroughly checked by the experts in order to ensure that this product is safe to use and perform without any flaws.

         

        Features:

         

        • Affordable prices
        • Excellent performance
        • Precisely designed
        Request
        Callback
        Yes! I am interested
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        Reach Us
        Jiban Youti (Manager)
        2nd Floor, 17/T, 19th Main, Sector 3, HSR Layout Near Reliance Digital
        Bengaluru- 560102, Karnataka, India


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