Vastech Solutions (p) Ltd.
Vastech Solutions (p) Ltd.
HSR Layout, Bengaluru, Karnataka
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Call Center Software

Offering you a complete choice of products which include call center software and vicidial software.

Call Center Software

Call Center Software
  • Call Center Software
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Support your business with the helpdesk application with Call Center Software. Manage your valuable customers and keep track on their issues and service problems. Call center will have the facility of caller identification, call barring, Call diversion, MIS and reports . Helpdesk application has business logic to manage the queries of the customer and thus retain valuable customer. Helpdesk application enables customer to grow their business.

Features:

  • Automated Workflows
  • Reporting & Monitoring
  • Advanced Routing
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Vicidial Software

Vicidial Software
  • Vicidial Software
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ViciDial Software is a software suite that is designed to interact with the Asterisk Open-Source PBX Phone system to act as a complete inbound/outbound contact center suite with inbound email support as well.

Features:

  • Inbound, Outbound and Blended call handling and Inbound Email handling
  • Outbound agent-controlled, broadcast and predictive dialing
  • Web-based agent and administrative interfaces
  • Ability to have agents operate remotely
  • Integrated call recording
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    Reach Us
    Jiban Youti (Manager)
    2nd Floor, 17/T, 19th Main, Sector 3, HSR Layout Near Reliance Digital
    Bengaluru- 560102, Karnataka, India


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